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If your questions are not listed here, please contact us on firstname.lastname@example.org
We ship from our warehouse from Denmark to most countries.
Shipment in EU = 6 EUR (Delivery time 4-7 days)
Shipment cost Not EU = 8 EUR (Delivery time 10-21 days)
Shipment cost US/Canada = 8 USD (Delivery time 10-15 days)
Free shipment from 55 EUR
Free shipment from 55 USD
All prices are in Euro and are inclusive of VAT at the prevailing rate.
When shopping on our website, you are trading with Denmark and our items are shipped from our warehouse in Denmark.
On each shipment, the applicable customs documents will appear so that your purchase can quickly go through any customs duties.
Every country has different VAT rates, thresholds and rules for adding any customs duties. Our products rarely go above these thresholds.
We advise you to check the applicable rules in your country for the purchase of goods within the EU
When shopping from EU, all prices in our shop include VAT. No additional charges are imposed.
If you are shopping from the UK, we settle the VAT with our UK VAT No ( EORI/SPRN no)
All information is gathered for customer service purpose only. We will use your private information other than mentioned purpose without obtaining your permission.
Please note that there is diffente webshop with different delivery for:
Every shop have different delivery areas and freight rates
EU webshop (EU delivery areas)
- Czech Republic
- Faroes Islands
- Norway (Shop: no.bymagnet.com)
- Sweden (Shop: se.bymagnet.com)
- Unite Kingdom
US/Canada webshop (global delivery areas)
- U.S Outlying Islands
- U.S Virgin Island
- United States
Global webshop (global delivery areas)
- New Zealand
- South Korea
- United States
All our products have a 2-year warranty. If you have a complaint, write to us at email@example.com and we will help you as best we can.
You have 2 years from the time of purchase to complain about defects in the product. Complaints cover a defect in the product which does not occur during normal use and worn.
We accept the following payment methods:
- American Express
We want our customers to be satisfied with their products. Goods can be returned for exchange or pay back of money until 60 days after receipt. If you return the goods it must be in safe condition and in original packing, and you must enclose the order confirmation. ByMagnet will refund your payment within 8 days. Return goods to the following address, at senders cost:
Please inform us in advance by mail: firstname.lastname@example.org
By Magnet - REENBERGS Aps
send by ordinary post or letter without tracking. Shipping with tracking is often very expensive, so we accept without tracking.
You will always receive an order confirmation by email when your order and payment is complete.
If not, plesae check your spam mail
perhaps you have type a wrong email address.
Please write the rigth mail to us at email@example.com
When you buy from our webshop, there normally will not be add any exstra fees or customs duties.
Customs clearance applies to each country's rules for imports from Denmark.
The color of the products depicted in the online store may differ from the actual product color due to monitor differences.
We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order was submitted and accepted).
Online Dispute Resolution (EU) - This link is created in response to specific EU legislation